Healthcare Tech

Doctor On Demand App Review – Apps for More Convenient Access to Medical Care


Doctor On Demand App Review – Apps for More Convenient Access to Medical Care

While telehealth services have been a requirement for many patients during COVID, 43 percent of adults say they will continue to use these solutions when the pandemic is over. Moreover, one in three adults prefers telehealth services to in-person appointments.

That’s why virtual healthcare companies such as Doctor on Demand have become so popular. Patients can access doctors and mental health professionals 24 hours a day from the comfort of their own homes. All they need is an internet connection and a computer or smartphone.

But how does the Doctor on Demand app and website compare with other telehealth services on the market?


What Is the Doctor on Demand App?

Doctor on Demand, from Included Health, allows patients to access healthcare services from a computer or smartphone. These services include:

Urgent Care

Patients can get advice and prescriptions for common health issues such as colds, allergies, asthma, skin infections and more. Doctor on Demand professionals can’t diagnose or treat serious health issues such as broken bones, severe burns or head injuries.

Behavioral Health

Patients can access mental health services from therapists and psychiatrists for stress, anxiety, depression, insomnia, trauma, loss, relationship problem and other issues.

Preventative health

Patients can talk to doctors about general wellness concerns such as healthy eating, smoking cessation, weight management and heart health.

Chronic care

Patients can get advice and treatment for ongoing or chronic health conditions such as diabetes, thyroid issues, high blood pressure and high cholesterol.

Dr. Phil and his son Jay McGraw created Doctor on Demand in 2013 as an alternative to in-person healthcare services.


How Does Doctor on Demand Work?

Doctor on Demand is available as a web service and mobile app. You can download the Doctor on Demand Android app or iOS app onto your phone, register your details and get 24/7 access to healthcare professionals anytime you like. A doctor communicates with you via video after you join a virtual ‘waiting room.’

All doctors on the platform are licensed and have an average of 15 years of experience. These professionals have their own independent practices and offer services to patients remotely.

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Doctor on Demand Pros

Here are some of the advantages of using Doctor on Demand:

  • Healthcare professionals have bios on the platform.
  • You can choose your own doctor.
  • Children can create an account and talk to healthcare professionals.
  • You can get prescriptions for common health issues.
  • You don’t have to travel to a physical location to access healthcare services.
  • Doctor on Demand is transparent about its prices.

Doctor on Demand Cons

Here are some of the drawbacks of using Doctor on Demand:

  • You can’t receive treatment or prescriptions for serious health issues.
  • You can only communicate with a doctor via video. There is no text-based communication.
  • You pay for each consultation.
  • Doctor on Demand doesn’t offer a free trial.

How Much Does Doctor on Demand Cost?

Unlike other telehealth services, you don’t set up a subscription to use Doctor on Demand. Instead, you pay for each consultation with a doctor through the platform. Prices vary depending on the doctor and the service you require. A 15-minute consultation with a medical board-certified clinician costs $75, while a 50-minute consultation with a mental health clinician costs $179.

While these costs might seem expensive for some patients, Doctor on Demand is a covered benefit at many health insurance companies. You can check whether your insurer offers this coverage when you sign up for an account.

What Users Think

The Doctor on Demand app currently has an average user score of 4.9/5 on the App Store, making it one of the top-rated healthcare apps on the marketplace. Here’s what some users think:

  • “Save the hassle of waiting at a doctor’s office, urgent care center or emergency room!”
  • “I am an international flight attendant and this app is a game-changer for me! If it had not been for Dr on Demand, I would have had to find an urgent care center somewhere, wait hours in a room filled with other sick people and would’ve paid far more just to be told what I already intuitively know: That I have a head cold and an ear infection.”
  • “I had the good fortune of connecting with an amazing doctor, Dr. Sara Folden and from the time I signed into the app, I waited less than five minutes.”

The Doctor on Demand Android app currently has an average user score of 4.8/5 on Google Play. Here’s what some users think:

  • “Due to the pandemic, the response to mental health crises has been slow to nonexistent. With this app, I found a psychiatrist who was able to see me on my schedule.”
  • “This service is very convenient when you have minor illnesses that need to be addressed but don’t have the means to go to a doctor in person. I highly recommend this service as my experience with the app has always been positive.”
  • “I’ve used it twice now and the technology seems to work well. However, this last visit, we lost connection at the end just before we were to finish. Overall, a very good experience.”

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Final Verdict

The Doctor on Demand app and website provide patients with access to telehealth services from licensed medical professionals via a computer or smartphone, which can save time and make healthcare more accessible. While patients receive advice and prescriptions for common health issues, they still need to visit a doctor’s office if they have a serious condition. Prices might be expensive for some users, but many healthcare insurers offer Doctor on Demand as a covered benefit.

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